FAQ's

How do I care for my Kimono Star?

We want your Kimono Star® to last a long time, please wash on a 20° gentle cycle or hand wash. Gently reshape whilst wet and air dry flat. Iron on a low temperature.

Size 

The Kimono Star® and hats come in two sizes, newborn & 0-3months.

The newborn size is perfect to use from birth, it's a great addition to your hospital bag and (depending on the size of your baby) should last for the first 3 weeks (newborn period). 

The 0-3 month Kimono Star® is ideal if you are expecting a larger baby or you want to really make the most of the whole postpartum period.


Delivery

All packages are sent by Royal Mail first class post.

Postage over £55 is FREE within the UK.

Postage of lightweight items (hats & bag) within the UK - £2.50

Postage of Kimono Star & sets within the UK - £4.20

Postage to most EU Countries - £10.50

Worldwide Postage - £15

All our packaging is recycled and I try to use as little as possible whilst making sure your items arrive with you in perfect condition.

Returns

I hope you love your B for Bert product but if you do need to send it back please contact me within 14 days of receiving it.

Returned items must be in as new condition with all tags attached. Once the item has been received a refund will be issued to the card used to make the original purchase.

To start a return please email me at - hello@bforbert.com

Something isn't right with my order, what should I do?

Oh no! Please send an email to - hello@bforbert and I will help you out.